DIALOGIC Mediation Services

Tina Roth Eisenberg of Swiss Miss has pointed me towards two wonderful gifts.  The first is a video clip of a lecture by the psychiatrist and originator of logotherapy, Viktor Frankl, and the second is a quotation that the latter draws on in his lecture.  Here’s the video clip:

And now here is the quotation of Johann Wolfgang von Goethe:

I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration, I can humiliate or humor, hurt or heal. In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or de-humanized. If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming.