The trouble isn’t necessarily the fact that conflict exists. It’s how we deal with those conflicts or what happens when they aren’t resolved. The impact of conflict in the workplace can be devastating – to the parties involved, to colleagues and teams, to clients, and to the business as a whole. Some of the results of unresolved conflict in the workplace include:
- Stress, frustration, and anxiety
- Loss of sleep
- Strained relationships
- Grievances and litigation
- Presenteeism
- Employee turnover
- Loss of productivity
- Increased client complaints
- Absenteeism
- Sabotage
- Injury and accidents
- Disability claims
- Sick leave
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